There was a misunderstanding on my part about third party checks. It spiraled into the manger, Alexandria and the supervisor, Joan mistreating me. Joan threatened me, refused to give me her boss's name and number, and she blocked me in the room by standing in front of the door when I said I was leaving. Joan is very unprofessional, rude, and condescending. I've banked at Rocky Mountain for 12 years. Ive never been treated so bad by a financial institution. However after how I was treated, I refuse to stay. Such lack of respect for me as a customer and as a human being. I left in tears. I'd stay clear of this bank. Find a bank where your are valued and important.
Rocky Mountain Bank Trust is a US Bank based in Colorado Springs, Colorado. Rocky Mountain Bank Trust is located at 755 Cheyenne Meadows Rd, Colorado Springs, CO 80906, USA.
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